{"id":33938,"date":"2025-11-02T15:00:13","date_gmt":"2025-11-02T15:00:13","guid":{"rendered":"https:\/\/herbavitality.com\/zasady-vratenia-tovaru-a-vratenia-tovaru\/"},"modified":"2025-11-12T19:08:39","modified_gmt":"2025-11-12T19:08:39","slug":"zasady-vratenia-tovaru-a-vratenia-tovaru","status":"publish","type":"page","link":"https:\/\/herbavitality.com\/sk\/zasady-vratenia-tovaru-a-vratenia-tovaru\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru a vr\u00e1tenia tovaru"},"content":{"rendered":"\n<p>Reklam\u00e1cie na vr\u00e1tenie tovaru alebo zru\u0161enie objedn\u00e1vky sa zasielaj\u00fa e-mailom na adresu: sales@herbavitality.com. V reklam\u00e1cii z\u00e1kazn\u00edk uvedie d\u00f4vod reklam\u00e1cie. Vyhradzujeme si pr\u00e1vo neakceptova\u0165 reklam\u00e1ciu kupuj\u00faceho, ak sa d\u00f4vody jeho reklam\u00e1cie pova\u017euj\u00fa za neopodstatnen\u00e9.   Vr\u00e1ten\u00fd produkt mus\u00ed by\u0165 v rovnakom stave, v akom ste ho dostali (ako nov\u00fd), bez otvoren\u00e9ho zape\u010datenia alebo po\u0161kodenia obalu tesne pred predajom, teda v plnom origin\u00e1lnom balen\u00ed. Pre prijatie vr\u00e1tenia tovaru mus\u00edte predlo\u017ei\u0165 \u010d\u00edslo objedn\u00e1vky osoby, ktor\u00e1 p\u00f4vodne produkt zak\u00fapila a ktorej \u00fadaje s\u00fa uveden\u00e9 v k\u00f3de objedn\u00e1vky.<\/p>\n\n<h4 class=\"wp-block-heading\">Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo vr\u00e1ti\u0165 zak\u00fapen\u00fd produkt a po\u017eiada\u0165 o jeho v\u00fdmenu za in\u00fd produkt alebo o vr\u00e1tenie pe\u0148az\u00ed v dvoch pr\u00edpadoch:<\/h4>\n\n<p>1. V pr\u00edpade preuk\u00e1zate\u013enej chyby na\u0161ej spolo\u010dnosti (doru\u010denie nespr\u00e1vneho produktu alebo produktu s vadami kvality) je z\u00e1kazn\u00edk povinn\u00fd produkt vr\u00e1ti\u0165 do (14) dn\u00ed odo d\u0148a jeho prevzatia bezplatne.<\/p>\n\n<p>2. Ak rozhodnutie z\u00e1kazn\u00edka vr\u00e1ti\u0165 produkt nevyplynulo z \u017eiadneho z vy\u0161\u0161ie uveden\u00fdch objekt\u00edvnych d\u00f4vodov, spolo\u010dnos\u0165 si vyhradzuje pr\u00e1vo reklam\u00e1cii neuzna\u0165. Ak je reklam\u00e1cia uznan\u00e1, z\u00e1kazn\u00edk m\u00f4\u017ee produkt vr\u00e1ti\u0165 do (14) dn\u00ed od d\u00e1tumu prevzatia. V takom pr\u00edpade v\u0161etky n\u00e1klady na dopravu, ako aj ak\u00fdko\u013evek rozdiel v cene produktov hrad\u00ed z\u00e1kazn\u00edk.  <\/p>\n\n<p>Vo v\u0161etk\u00fdch pr\u00edpadoch musia by\u0165 produkty v stave, v akom ich z\u00e1kazn\u00edk prevzal, kompletn\u00e9, bez ak\u00e9hoko\u013evek po\u0161kodenia a v origin\u00e1lnom balen\u00ed. Ak nebud\u00fa vr\u00e1ten\u00e9 do (14) dn\u00ed, n\u00e1\u0161 obchod nie je povinn\u00fd akceptova\u0165 \u017eiadnu refund\u00e1ciu. <\/p>\n\n<p>Po splnen\u00ed zmluvn\u00fdch podmienok a prijat\u00ed vr\u00e1tenia produktu m\u00e1 z\u00e1kazn\u00edk n\u00e1rok na z\u00edskanie in\u00e9ho produktu rovnakej hodnoty alebo na vr\u00e1tenie pe\u0148az\u00ed. Vr\u00e1tenie pe\u0148az\u00ed z\u00e1kazn\u00edkovi bude vykonan\u00e9 do dev\u00e4\u0165desiatich (90) dn\u00ed od d\u00e1tumu prijatia produktu. <\/p>\n\n<p>V pr\u00edpade opakovan\u00fdch vr\u00e1ten\u00ed tovaru alebo vr\u00e1ten\u00ed pe\u0148az\u00ed v pr\u00edpade, \u017ee na\u0161a spolo\u010dnos\u0165 pod\u013ea vlastn\u00e9ho uv\u00e1\u017eenia us\u00fadi, \u017ee z\u00e1kazn\u00edk zneu\u017e\u00edva pr\u00e1vo na vr\u00e1tenie tovaru alebo kon\u00e1 v zlej viere, je opr\u00e1vnen\u00e1 odmietnu\u0165 vr\u00e1tenie produktu, a to aj v pr\u00edpade, \u017ee s\u00fa tieto podmienky splnen\u00e9.<\/p>\n\n<p>Tieto podmienky nemaj\u00fa vplyv na \u017eiadne pr\u00e1va spotrebite\u013eov stanoven\u00e9 z\u00e1konom.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reklam\u00e1cie na vr\u00e1tenie tovaru alebo zru\u0161enie objedn\u00e1vky sa zasielaj\u00fa e-mailom na adresu: sales@herbavitality.com. V reklam\u00e1cii z\u00e1kazn\u00edk uvedie d\u00f4vod reklam\u00e1cie. Vyhradzujeme<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33938","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/pages\/33938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/comments?post=33938"}],"version-history":[{"count":1,"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/pages\/33938\/revisions"}],"predecessor-version":[{"id":33939,"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/pages\/33938\/revisions\/33939"}],"wp:attachment":[{"href":"https:\/\/herbavitality.com\/sk\/wp-json\/wp\/v2\/media?parent=33938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}